Gauteng Health Dept investigates Tom London’s negligence claims

The Gauteng Department of Health has launched an investigation into allegations made by a patient and broadcaster Tom London, who was admitted at the Helen Joseph Hospital in Johannesburg.

In a video posted on social media, London claims to have experienced neglect and rude behaviour from the staff and doctors.

Gauteng Health spokesperson Motalatale Modiba says the matter is being investigated to address the concerns raised by the patient.

“We do have some interventions that are currently unfolding in relation to this particular facility and other facilities. The issues around staff attitude that are being raised. We have launched a provincial campaign called “I Serve With A Smile”, which is aimed at improving staff attitude and patient experience of care. This programme is currently being rolled out at all healthcare facilities.”

This is Tom London (a broadcaster) in the @HelenJosephHos @GautengProvince @Lesufi @GautengHealth @HealthZA @JackBloomDA pic.twitter.com/JPvlp0q07e

— Yusuf Abramjee (@Abramjee) September 7, 2024