Pretoria High Court orders suspension of UIF online portal contractor

The Pretoria High Court has ordered the Department of Employment and Labour to immediately suspend a contractor running the department’s UIF online services.

This resulted in the UIF online platforms not being available until further notice. The Department says the uFiling, Unstructured Supplementary Service Data, Virtual Office, and the Covid-19 TERS systems are affected.

It is not clear at this stage what led to the court order.

The department’s spokesperson Tebogo Thejane says, “Minister (Nomakhosazana) Meth welcomes the judgment and wishes to assure UIF clients and stakeholders that capacity at UIF service points will be ramped up and operating hours will be extended to ensure that all applications and submissions are processed timeously. We anticipate that the disruption will result in increased volumes of clients at our service points.”

MEDIA STATEMENT: Minister of Employment and Labour informs the public of the temporary disruption of Unemployment Insurance Fund (UIF) online platforms.#UIF#WokingForYou pic.twitter.com/oyjGO3XLWE

— UNEMPLOYMENT INSURANCE FUND (UIF) (@UIFBenefits) September 2, 2024